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erulissedances: US and Ukrainian Flags (Default)
Wednesday, September 26th, 2012 05:01 am
So, yesterday's blog centered on customer service and the practice of getting a bonus for shopping with selected vendors. So many of you remembered your parents and others collecting the stamps (of various types) and turning them in for merchandise. But that's not the world we seem to live in today and I'm rather disgusted by the trend we have lately.


When I opened my first bank account as a child, we had passbooks that were kept by hand and got gifts from the bank for opening up an account or putting a certain amount of a deposit into it. We were rewarded for saving our money and for choosing X bank over Y. It's not that way any more, though, and this is one thing that hasn't changed for the better.

What's a rant without ranting and pics? Click to check out both of those... )
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erulissedances: US and Ukrainian Flags (Default)
Tuesday, September 25th, 2012 05:23 am
Whatever has happened to customer appreciation? As someone who works in retail and owns a shop, I have to say that I appreciate every customer whether they spend less than $10 or more than $100. I make sure to thank each person and try to give top service to each one. Sometimes that's easier said than done, but I make the effort and so does my staff. But I was thinking back into the past this morning about things that used to exist that seem to have gone the way of the Dodo bird.

customer service? What happened in my Mom's time. I'm sure it will be familiar to some of you... )